1.IF YOU HAVE ANY PROBLEMS(like refund,return etc), PLEASE SEND EMAIL your order number and question TO our email:firstname.lastname@example.org on MONDAY-FRIDAY.we will reply you within 24 hours
2.Quick 2.4GHz Wi-Fi setup(5G NOT support).
Tips to connect WiFi easier:
1.Reset bulb when you use it first time.
2.Change your WiFi password with numbers and letters only, like this one:hqt18323.
3.Please insert the SD card at first and then turn power on.Do not insert and remove the SD card after the power is turned on,
because it is easy to cause the memory card to be damaged and the memory card cannot be detected.
4.If connection failed,please press reset button for 1-2 seconds until you hear "beep"(please don't keep press).
5.When you connect a successful camera, if you do not want to display the external the flashing green light, you can click the indicator button in the "set" to close.
If your phone's 360 APP operation has a black screen, which is solved as follows:
1. It is recommended that the customer use the sweep to scan the QR code on the
box for downloading. (Downloading and installing via APP search may result in
the possibility of downloading the old version, which is prone to black screen).
2.The router is too far away, which will lead to poor WIFI. The best is within 5 meters,
and the farthest is no more than 10 meters. It is determined by the performance
of the WIFI router. It is recommended to connect wifi within 5 meters.
3.It is recommended that customers exit when the 360 APP is black screen, then re-log in or use 4G network to try again.
Power supply: AC100-240V
Power port: E27port,TF interface
Lens:1.4mm,360 degrees fisheye lens
Operating Temperature: 0~60 ?
Video frame rate: 25 FPS at maximum
Night Vision:Ir leds:3pcs ir leds,power consumption 1W
??HD 360 Degree Full View Monitoring Vision -Video resolution 1280*1080P, night vision range up to 25ft with 1/3'' Fisheye Lens, no blind area during the day or at night(with Night Vision).You can monitor your baby,friend,home,pets and store.Two way commniunction: Communicate with families, friends and your pets freely by wireless camera bulb.
??Smart And Unique Design - The wifi light bulb camera can also be applied as security camera to keep your place safer. It looks like a normal LED bulb to others.This is also a smart lighting bulb,the light of which can be adjusted via APP.This camera can be directly installed on the house ceiling. No need to extra installation.
??Motion Detection and Loop Recording - Get alert from camera on your phone, when any motion is detected. Whenever any motion is detected,you can also check expired video files that are saved on the TF card.Easy to manage the monitoring records. Support Micro SD Card(class 10 MicroSD Card), min 16G, max 128G(card not included).
??Shared Services - Share the camera to other accounts (at most 5 accounts).It also use the lastest stream server technology, make your ID safe and no attack from internet, the image is more fluent and fast.Remote access to the camera on Smartphone via your mobile 4G network or WiFi.
??Easy WiFi Setup Operation - Fast and easy App setup:Put the TF card in slot, screw the bulb into the socket ? Download the "360Eyes" on App Store or scan the QR Code on the manual to install(supports Iphone and Android) ? Register an account and log in ? Follow the manual to add the camera and start to use.Note: ?Quick 2.4GHz Wi-Fi setup(5G NOT support) via iOS or Android Smartphone.?Android system support version 4.1 and above,IOS system support version 9.2 and above.